Speaking on Saturday, March 30, 2019
Team Track: The Veterinary Team
Bash Halow, CVPM, LVT
Session 1: I’d Trust My Vet with My Life: In a fast changing marketplace some things never go out of style.
Certainly, rapid changes are cause for concern, but trust that the things that clients love most about you will never go out of style. This interactive workshop, full of thought exercises, break out groups, discussion, and lecture, will help you and your team develop the best parts of your practice and market them most effectively.
Session 2: The Tip of the Iceberg and Beyond: A review of the most significant changes in the veterinary healthcare space.
This lecture was presented at the VHMA Annual Conference and the House of Lords, London, in 2018. It has recently been updated to reflect the most current and significant changes happening in today’s veterinary marketplace.
Session 3 I’d Trust My Vet With My Life: Core competencies worth keeping and cultivating; the stuff that will keep you in business forever.
Trust, flexibility, community involvement…you and your team know what matters most to your clients. In this thoughtful hour, we’ll zero in on the things that make your clients most happy, you most happy, and how to tease out more of this behavior from your team and business.
Session 4: The 800 lb. Gorilla In The Room: How can we possibly compete inside an increasingly expanding and complex online marketplace?
Nearly everything our clients are learning, talking about, and buying is based on what they see online. In this section, Halow will teach you how to effectively and affordably manage your presence in an online world chockablock with complexity, choices, and opportunities.