Starting fall 2017!
This full day workshop is designed to equip front-line staff with the skills and tools required to keep clients happy and engaged, as well as more committed to their pet’s health. It’s open to every member of your practice team, from reception staff to veterinarians. The goal is to help staff be more confident and comfortable when communicating with clients, keeping the patient’s needs in mind. This, combined with helpful strategies and proactive methods provided will assist you and your team to offer the ultimate client experience!
Wednesday, October 25, 2017, 8:00 AM - 4:00 PM
URL Insurance Group
500 Nationwide Drive
Harrisburg, PA 17110
Limited seating available!
You’ll be led through step-by-step processes, including:
Importance of communication (verbal and nonverbal) with clients:
The first 3 JumpStart Boot Camp Sessions will take place in Harrisburg, Pittsburgh, and the Philadelphia areas in Fall 2017. Registration will be coming soon! We will be adding more dates and locations across the state in 2018.
State tuned here on the PVMA website and the member's weekly Vet Bytes email for schedule!
Friday, November 3, 2017
8:00 AM - 4:00 PM
Registration coming soon!